What our Customers say...
Jared and D along with Devon provided prompt, excellent service subsequent to a water pipe leak. Then, Jared and D worked with us over the course of 10 days and their consistent professionalism, expertise, and kindness helped make a stressful situation much more bearable. Awesome team!
SERVPRO of Durham is top notch! We work with Jim on a regular basis and he is always quick to respond to whatever issue we are having. Everyone on the SERVPRO team is knowledgeable and patient (I always have so many questions). They do great work!
Many thanks to Anthony, Paul, Devon and the rest of the SERVPRO crew! My husband and I were really impressed by how quickly they arrived at our house and set up their equipment. Everyone was professional and friendly. Crew members arrived on time everyday thereafter to check on the progress of drying out until the job was done. This is the second time we have used SERVPRO. We are happy with their work and would use them again.
In a super stressful time after an apartment fire Anthony Mitchell and his whole team were simply wonderful. He was patient, empathetic, professional, and thorough. I couldn’t be happier with the service he and his team gave. It really helped make the whole process as smooth as could be.
Anthony was incredible to work with. He has an awesome work ethic that he strives to teach to his crew. They were all very pleasant and professional. I am completely confident that they 100% got the mold in my house remediated. I highly recommend them for mold remediation! Ten stars!
We experienced flooding from our washing machine a few weeks ago and it was a very stressful experience. Gratefully, we found SERVPRO and it was approved through our Insurance. We used Warren for all the initial work to assess damage/dry everything out and he was fantastic. Super responsive and talked us through all questions very politely.
For the renovations and remodeling, we had Pedro and his team and they were extremely professional. They went above and beyond to get things accomplished when there was a lot going on. Really appreciate this company and the work they do - if someone has water damage, please do yourself a favor and call them.
Trea was very efficient, respectful and knowledgeable. He explained the process to a 91 year old client in a patient and respectful manner. He and Will were very professional and left the property in good order. These two employees represented the company in an exemplary manner.
I have worked with Anthony, the Production Manager, quite a few times for with my company and he always does a FANTASTIC job! He is quick to respond, professional, thorough, and always helps explain processes/questions in a way to help me fully understand the job. Anthony is one of the main reasons I will continue to contract SERVPRO of South Durham and Orange County for our needs.
SERVPRO was great when dealing with aftermath of a house fire. Everyone was so helpful and caring while dealing with traumatized house owners. The head guy of the clean out crew, Trey was awesome. He was very patient and understanding but he also kept things moving.
This is my second time hiring SERVPRO of Durham for mold remediation. Once again, pricing was fair, technicians are respectful and hardworking. They did a great job. Will hire again if needed! Trea was amazing. He is knowledgeable and did a great job and it trustworthy. I also hired him for a home sewage backup a month ago (7-2021) and they immediately cleaned up and removed all affected parts of my walls and floor.
We hired SERVPRO of South Durham to repair water damage at one of our facilities. Due to the amazing work they did and the fair cost we recently hired them to complete another large project for us. They were one of the lowest bids, but the quality of work was well above what I expected. The work they did turned out beautiful. The employees are awesome, especially Nelson, and the contractors were great to work it. Even did a little extra for us. I highly recommend hiring them for any project/repair!
My property had a severe damage caused due to flooding on the first floor - living room , kitchen , dining room, laundry room , bathroom, mechanical room, foyer and hallway - everything was in mess. Laminate floor and vinyl floor were severely damaged and walls had absorbed contaminated water at least up to three feet height.
Mr. Patrick Hotte of SERVPRO of South Durham took care of the entire work in the most professional manner. Right from draining the water, disinfecting floor and walls to removing debris and reinstall new laminate and vinyl, Mr. Hotte was always there to help me in his most professional manner. He listens, understands, suggests different options and provides the entire service in super excellent manner. I am thoroughly satisfied with this company and very strongly recommend for any restoration work. - Dave R.
Five Stars - Great people, quality and professional service, had a fire in my building and they worked everything out for me.
“Brad and his team have always been extremely knowledgeable, proficient and ethical.” “The situations we deal with on a daily bases are events that disrupt the lives of individuals and we are dealing with people in very stressful situations. Brad and his team are able to establish great rapport, gain trust, and make a bad situation tolerable. His team offers personal attention on all jobs from the small residential water incursion to the large commercial job.”
I would highly recommend the SERVPRO team to my family and friends. Great job guys!
The overall professionalism was obvious and highly appreciated. Oscar was professional, a joy to have him perform the task and quickly finished.
SERVPRO is Amazing! If I have to have a "disaster" I am so glad that you are here to help. Amazing company-Outstanding employees!
SERVPRO is amazing! Very professional and friendly.
Jesse and his crew have been very helpful and very courteous, and flexible with our needs. Thank you - So pleased they could arrive within hour of call.
A job well done from start to finish! Your staff made a horrible mess easier to endure.
All members were very professional, helpful and friendly!
This is the third time I have called SERVPRO in two years and that speaks volumes about how much I trust your company and workers. Thank you for the excellent work and expertise as well as the respectful way I was treated, much appreciated.
All members of the team, Cortez especially, have represented SERVPRO in a professional, courteous, competent manner.
Very helpful and courteous!
Communication was the KEY! - Dan was very good and knowledgeable in his work. Steve is committed and kept his word regarding completion of his work. Thank you.
Wonderful crew you have, great teamwork, very professional. Can't say enough about them and their work!
The team was very courteous, efficient, cleaned things up, friendly, and very tolerant of the small child who wanted to "help". Everyone was incredibly good!
The people that came to my home were excellent, personable, and professional!
The team members were great and did wonderful work - THANKS!
Oscar did the job of three men - he was great and his work was perfect!
I appreciate the work completed by Oscar and Francisco in my home. They did a really good job! Thank you - I would recommend anyone in my shoes to use SERVPRO!
The initial response time of first arrival was impressive. We are very pleased with SERVPRO.
Can't imagine how the service could be any better - they did an amazing job cleaning my carpet.
Keep doing what you’re doing - you have a great staff! - Dan and Steve were always available for all of my questions and concerns. Jerry and Ian were very professional and personable. They made the back porch look as good as the day it was built - Great guys to work with!
Service was spectacular! Thank you very much.
Great job! – Exceeded my expectations.
Steve and his crew were outstanding and very professional.
Cortez and Edward were very courteous, responsible, and always willing to take time to answer questions. We especially appreciate their calling to keep us informed of their arrival schedule. Thank you!
The performance was well above my expectations - From the beginning to end all of the staff (on-site and office) were helpful, polite, professional, and caring. Not all businesses show a lot of personable customer service as SERVPRO of Orange County did – So impressed.
I have been extremely pleased with everyone. Steve was outstanding to work with.